The consumer uses social media to search for information before purchasing a product or service.
He read the opinions of other consumers, check the comments on a well or solicit its virtual network etc …
You manage a business ? Do you know that some channels are more suitable than others for social influence and this depends on the product category you sell?
That’s what I propose you to discover through the study of M Booth and Beyond, for which 1500 consumers were questioned about the products they were looking on the Internet and the channels they had chosen to find .
You will learn for example that the channels that have the most influence on the social consumer are:
- the results of search engines,
- websites,
- newspaper articles,
- sites,
- comparative online ads.
However, according to the results of this study, if you sell electronics (as I do by the way), you should focus on the following channels in descending order: the comparison sites, the sites of your company, news articles and blog entries.
The results in full via this infographic:
